Support - Firmware Upgrade
How to upgrade product firmware?
- Please check the product firmware version first.
- Please press
from the remote to enter SET UP mode and choose Misc » System Info. - New box will pop out and you can check the details there.
- Please press
and
from the remote to exist SET UP mode.
- Please press
- For HD-0310, Software Ver: 1.4 or above, please download latest firmware (ver: 1.13) here
to you desktop or notebook. - For HD-0311, Software Ver: 1.4 or above, please download latest firmware (ver: 1.14) here
to your desktop or notebook. - Upzip downloaded file and we suggest you to use the same folder name of zip file.
- Insert memory cards or USB flash drive to your desktop or notebook and copy the firmware folder to memory cards or USB flash drive.
- Remove the memory card or USB flash drive from your PC once the firmware folder is copied.
- Please power on HD-0310 and HD-0311. Please make sure all cables are connected correctly.
- When you insert plug in the memory cards or flash drive to HD-0310 and HD-0311, below screen will comes out as usual.
- Please press
(movie) button in the remote control, and press
to confirm the selection. - A list of folders and files will be shown in the TV. Please choose the firmware folder name and press
to continue. - Please select UPDATE.VER file and press
to continue. - "Firmware Upgrade" will prompt out, please use OK and press
to continue firmware upgrade. - The firmware upgrade is processing and you will see below message from the screen. Please don't switch off HD-0310 or HD-0311 when the firmware upgrade is processing.
- After firmware upgrade is completed, HD-0310 and HD-0311 will be reboot and you will see below screen again.
- You may check upgraded firmware version as per step 1.
Should you have any questions with product update, please feel free to contact us at info@hi-denvison.com.


